By Jeff Howe
Why does Procter & Gamble time and again name on enthusiastic amateurs to resolve clinical and technical demanding situations? How can businesses as various as iStockphoto and Threadless hire only a handful of individuals, but generate hundreds of thousands of greenbacks in profit each year?
"Crowdsourcing" is how the facility of the numerous should be leveraged to complete feats that have been as soon as the accountability of a really expert few. Jeff Howe unearths that the group is greater than wise–it’s gifted, artistic, and stunningly efficient. It’s additionally an ideal meritocracy, the place age, gender, race, schooling, and task historical past now not topic; the standard of the paintings is all that counts. if you happen to can practice the provider, layout the product, or clear up the matter, you’ve bought the job.
But crowdsourcing has additionally caused a dramatic shift within the approach paintings is equipped, expertise is hired, examine is carried out, and items are made and advertised. because the crowd involves supplant conventional sorts of hard work, discomfort and disruption are inevitable, and Howe delves into either the confident and unfavorable outcomes of this exciting phenomenon. via vast reporting from front traces of this office revolution, he employs a super array of reports to examine the commercial, cultural, enterprise, and political implications of crowdsourcing.
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